Privacy Policy of Alami Garden Hotel Kuala Lumpur
How We Protect Your Information
Information We Collect and Purpose
When you make a reservation or use our services, we may collect the following details:
- Full name
- Valid email address
- Mailing address
- Telephone number
- Credit/debit card details and expiry date
These details are used to:
- Process your reservations
- Confirm booking status via email or fax
- Provide requested services and send booking acknowledgments
If you book on behalf of others, you must obtain their consent before sharing their personal details with us.
We may also use your contact information to send promotional emails about special offers and deals. You can opt out anytime by emailing us.
Information Sharing
Your personal information may be shared only under these circumstances:
- With banks for payment processing and verification
- With subsidiary partners and third-party vendors to fulfill your bookings
- With hotels, car rental agencies, and travel service providers as required
We never share your details with unauthorized third parties unless required by law or emergencies.
Log Files
We use IP addresses to analyze site traffic and resolve server issues. IP addresses are not linked to personally identifiable information.
Cookies
Cookies help us understand which pages interest you most. They do not store personal data. You can disable cookies in your browser settings if you prefer.
Security Measures
We implement advanced security technologies, including:
- SSL encryption for secure transactions
- Firewalls and restricted database access
- Regular staff training on data protection policies
Your credit/debit card details and personal data are encrypted and securely stored. Only authorized personnel can access this information when necessary.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here, and if significant, we will notify you via email for your approval.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: hello@alamigardenhotelkl.com
Phone: 603 – 4162 2177